Duties to Include but not limited to:

• Ability to troubleshoot complex audio, video, switching and control systems problems
• Experience completing technical installation of audiovisual systems
• Knowledge of standard software for DSP set-up, switcher set-up, etc.
• Experience with Polycom/Cisco, ClearOne, Biamp and similar products
• Strong communication skills (written and verbal)
• Must be able to lead of team for all Audio/Video Installation Projects.
• Must be able to troubleshoot any issues that arise during/after project installation, including touch panels, PC display systems, video racks, and audio systems.
• Must be able to train/provide assistance to lower-level Video Installers when needed.
• Lead Video QA efforts across division with assistance from Installation Lead and Service Delivery Managers.
• Must be able to communicate with PM’s and/or customers about all aspects of the Video Project.
• Supporting all facets of video installations, which includes the pulling without damage, installing and termination of: Coax, CAT6, Speaker Wire, Fiberoptic Cable and Low voltage Control Cables.
• Basic signal flow knowledge and ability to read Video Engineer Designs/Drawings.
• Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects
• Flexibility to support customer mission; may have opportunity/need to work extended hours or weekends during critical peaks and be available to meet last minute requests.
• Works independently, with guidance in only the most complex situations
• Maintaining and updating records and tracking databases
• Using best practices and knowledge of internal or external business issues to improve products or services
• Providing input on team’s success, accomplishments, roadblocks, etc.
• Providing weekly status reports, and other reports as required.
• Attending customer meetings
• Meeting contractual performance criteria
• Drive to local buildings to pick up materials

Required Qualifications:   

• Bachelor's degree and 7+ years of relevant experience. 4 additional years of experience may be substituted for a degree to total of 11+ years. 
• Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. 
• Resolving technical problems and answering queries
• Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills. 
• Ability to embrace diverse technical disciplines and excellent customer service skills 
• Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
• Attention to detail, leadership, and collaborative and independent work process
• Demonstrated problem solving and technical skills to resolve critical IT issues.
• Expertise, training, and actual work experience with customer specific, systems and technologies.
• Must be a self-starter, work independently, and work with a clear and defined mission.
• Must demonstrate ability to thrive and succeed in a challenging environment. 

Physical Requirements: 

• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
• Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. 
• Must be able to move Audio/Visual or Computer equipment weighing 50 pounds or more, some equipment may require team-lift or the use of carts. 
• Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment. 

Desired Qualifications:

Bridge Core is proud to be an equal opportunity workplace and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all team members and applicants. At Bridge Core, we ensure fair treatment for our team members and applicants based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.